Frequently Asked Questions
e7bet FAQ — All Your Questions Answered in One Place
Live dealer games, deposit methods, cricket betting, or support — everything you want to know about e7bet is right here.
e7bet is a popular online casino and sports betting platform in Bangladesh. Every day new players join us and naturally have many questions — how to deposit, how live dealer games work, where to find cricket markets, or who to contact if something goes wrong. This FAQ page was created to provide detailed answers to all those questions. Below you'll find more than 20 questions and answers arranged into four sections — click on any topic to read the full details.
Live Dealer Games
Teen Patti is a three-card game where the player tries to build the best hand against the dealer. Andar Bahar is even simpler — one card is placed in the middle and you bet on whether the matching card will appear on the left side (Andar) or the right side (Bahar). Both games are available with real dealers in e7bet's live casino.
Baccarat is a classic card game where you only need to choose between three options — Player wins, Banker wins, or Tie. The rules are very straightforward, making it ideal for new players. At e7bet's live Baccarat tables, professional dealers give instructions in Bengali, so it's easy to follow.
Yes, e7bet's live casino is fully mobile-friendly. You can play directly through a browser on any Android or iOS smartphone or tablet — no app download needed. With a good internet connection (4G or Wi-Fi), the live video stream runs without interruption.
Live dealer games stream real-time video from a professional studio. On one side of the screen the dealer handles cards or dice, while your betting interface is on the other side. Everything is coordinated through software and the result is reflected in your account instantly — just like sitting at a real casino table.
Each live dealer table has its own minimum and maximum limits, visible from the table lobby. Generally, low-limit tables are for new or cautious players and high-limit tables are for experienced players — you can see this information in e7bet's game lobby before starting a game.
Deposit Questions
Log in to e7bet and go to the Cashier or Deposit section. Select bKash and enter the amount (minimum ৳500). The site will provide a bKash number — send money from your bKash app to that number and enter the transaction ID in the designated field. Once processed correctly, your account balance will update within a few minutes.
First, wait a little — processing can sometimes take 2-5 minutes. If it still hasn't been credited, contact e7bet's live chat support with your transaction ID, deposit amount, and the time of the transaction. The support team will verify and resolve it quickly. Having a screenshot will speed up the process.
e7bet currently supports three Bangladeshi mobile payment methods: bKash, Nagad, and Rocket. The minimum deposit amount for all three is ৳500. Rocket is the mobile wallet of Dutch-Bangla Bank. No other methods are currently available beyond these three.
e7bet does not charge any processing fee on deposits. However, your mobile wallet (bKash, Nagad, or Rocket) may deduct its own send money charge — this is part of the respective payment provider's policy, not e7bet's. Check the fee policy in your wallet app before depositing.
Yes, the main process is the same. Go to the Cashier, select Nagad, enter the amount, and send money from your Nagad app to the provided number. Paste the transaction ID and submit. The minimum deposit here is also ৳500. Nagad is widely used in Bangladesh, so it's quick and easy to use.
BPL & International Matches
The most popular cricket markets among Bangladeshi players are: Match Winner (which team will win), Toss Winner, Top Batsman, Top Wicket Taker, Total Runs (Over/Under), First Innings Score, and Man of the Match. These markets are especially active during BPL and T20 formats. For example — in a Bangladesh vs India match you can bet on the Match Winner or Over/Under markets.
An accumulator (or Acca) is a bet where selections from multiple matches are combined onto a single slip. If all selections are correct, the total odds are multiplied, so the potential payout can be much higher. However, if any single selection is wrong you lose the entire bet — making accumulators a bit riskier but more exciting.
Generally, if a match is cancelled due to rain or results in 'No Result', most bets are considered void and the stake is refunded. However, rules can differ depending on the specific market and conditions — for example, if a result is declared via the Duckworth-Lewis method, most bets usually remain valid. Check e7bet's terms and conditions page for specific rules.
Decimal odds are straightforward — multiply the odds figure by your stake to get the total return. Example: if the odds are 2.5 and your bet is ৳100, you receive ৳250 in total if you win (100 × 2.5), with ৳150 of that being profit. Odds of 1.50 mean lower profit per bet but the outcome is considered more likely.
Yes, e7bet offers live in-play betting — odds update throughout the match and you can place a bet at any moment. It's particularly exciting because you get the chance to analyse the situation on the field before deciding. Keep in mind that in-play odds change quickly, so it's important to stay focused.
Support Questions
Absolutely. e7bet's support team provides assistance in both Bengali and English. With Bangladeshi players in mind, Bengali support is given the highest priority. Simply ask your question in Bengali and you'll get a quick response.
To resolve your issue quickly, have the following ready: (1) your registered email or user ID, (2) for transactions — the transaction ID and amount, (3) the date and time the issue occurred, (4) a screenshot of the problem (if available). Providing this information allows the support team to resolve your issue much faster.
e7bet offers two contact channels. First, you can use live chat from any page on the site — it's the fastest option. Second, for detailed matters, email: [email protected] — the team will respond as soon as possible.
Yes. e7bet's support service is active 7 days a week, 24 hours a day — with no breaks or days off. Whether it's late at night, early morning, or a public holiday, support is available via live chat or email. Contact us at any time according to Bangladesh Standard Time (UTC+6).
The withdrawal process at e7bet is usually completed within 10 to 45 minutes. The minimum withdrawal amount is ৳500. If you haven't received your funds after this time, contact live chat or email [email protected] with your withdrawal details.
Still have questions? We're ready to help
If you didn't find the answer to your question in the FAQ above, don't worry. e7bet's support team is online 24/7 and always ready to help in Bengali. Connect instantly via live chat or send an email with the details — you'll get a resolution in the shortest possible time.